Frequently Asked Questions
UPDATE: All orders using FREE standard shipping within Australia can expect their artwork to arrive within 7 business days of receiveing a tracking number from Australia Post. As we move away from covid backlogs, international shipping can range between 2-4 weeks depending on the shipping location. However all orders will be provided a tracking number that will update you on your order as it travels. All orders are posted through Australia Post in art safe packaging. To find out how long your order may take to arrive see Australia Post estimations here. For ALL print orders, please allow 7-10 business days to pack and ship.
Prints of Nathan McCarron's artwork are professionally reproduced in the highest quality by Narre Warren Fine Art Printing. All prints are Giclée Fine Art Prints - meaning they are printed with archival pigment based inks that last over 200 years on acid free paper. All pieces are printed on 310gsm paper, 100% cotton rag, museum grade papaer. To find out more information from the company that is the sole producer of prints of Nathan McCarron's artwork you can visit their site here.
Yes! As the original drawings are about A4 (21cmx29.7cm) in size, the quality starts to lose value as it moves up in size. In saying this, if you are wanting a print larger than the sizes listed on each piece you can make a request by filling out the form below. Nathan works closley with his exlusive partner Narre Warren Fine Art Printing to enlarge pieces larger than A2. Once a request has been made, a quote will be sent to you along with all other relevant details.
Yes of course! Nathan recieves hundreds of requests daily and currently has a long list of singers, actors and other celebrities that he wants to draw. So please forgive him if he doesn't reply to your comment on TikTok or Instgram. It is to be taken into account that Nathan only draws people that inspires him in some way or another and he cannot respond to every request. If you would like something drawn for you to own personally, you can fill out the form on the commissions page.
The artwork of Nathan McCarron is shipped in art safe packaging but if it arrives damaged or you are not satisfied with the piece please fill out the message form below. On confimation of damage or your dissatisfaction is proven accurate, a full refund will be given. If an order needs to be sent back on request, please use the PO Address: Parcel Collect 10222 70193, 1597 Ferntree Gully Road, Knoxfield VIC 3180. Please make note that ALL images of framed artwork are for visual purposes ONLY. Ratios of visual images may not be to scale and frames are not included in the sale of any piece online. Unfortunately, refunds cannot be made due to a "change of mind", "accidental order" or "wrong size". Please make sure when ordeing that the sizes are taken into account. Only one discount code can be applied at checkout. No discount codes or previous sale prices can be used after purchase is made. However, you can still use the message form below to raise an issue and it will be dealt with care and a positive oucome for you in mind.
Have another question or just want to get in touch with Nathan? Use the subject field to state the topic and fill out the message form details then hit send.
For all requests/custom pieces please see the Commissions Page Or send an email email@example.com.